About The Animal Pharmacy

Our Mission is to help make treating your pet's medical conditions easier and more affordable.

The Company commenced trading in 2011. Operating as "Petceutics", it was the first online supplier of prescription animal medicines in Australia. Due to increasing demand for veterinary pharmacy services, in 2014 the company established a bricks-and-mortar pharmacy on Sydney's upper north shore. In another first, "The Animal Pharmacy" became the first registered pharmacy in Australia dedicated solely towards improving animal health.

In the same way that your community pharmacist looks after your health, The Animal Pharmacy offers the same range of services relating to your pet’s health. This includes (but is not limited to) dispensing prescription medicines, checking the prescription for errors, monitoring prescribed (and non-prescribed) medicines for potentially harmful interactions, and providing general advice about your pet’s medications.

The Animal Pharmacy employs a veterinarian to provide technical advice to the pharmacy staff and to help ensure the high standard of information that is provided on the website.

The range of animal medicines registered in Australia is constantly evolving. If there is a product you can obtain from your veterinarian that is not listed on our site, let us know and we will almost certainly be able to order it in for you.

Susan Dale
Sari Dharma

Director and Pharmacist


Sari Dharma
Pharmacist in Charge

Susan is a pharmacist and Director of The Animal Pharmacy. With her husband working as a veterinarian, she saw the need for pet owners to be able to choose the supplier of their animal's medicines, in the same way as we are able to do for ourselves. She established The Animal Pharmacy in 2011, and has been working with the company ever since. Susan has a great deal of experience working with veterinary medicines and is more than happy to offer pet healthcare advice.


Sari is one of our full-time Pharmacists in Charge at The Animal Pharmacy. Graduating in 2004, Sari has a wealth of knowledge and experience to offer the Australian animal population. She has worked in numerous roles throughout her career, and is excited to now be working in animal health. She is passionate and hardworking, and is willing to go that extra mile for your pet.


Ashley Rowe
Pharmacist in Charge


Retail Manager

Ashley is one of the pharmacists here at The Animal Pharmacy. He has a background in community pharmacy and is now excited to be serving the animals in our community. He is very dedicated and proud to be providing medicines and advice for your pets. He enjoys being a part of an amazing team that meets all of your animal needs.


Gabriella has always been passionate about animal health and welfare which began when she rescued abandoned cats and injured wildlife at an early age. She completed a Bachelor of Science (Biology) at the University of Sydney in 2014, whilst obtaining Certificate of Animal Studies and Certificate of Veterinary Nursing at TAFE NSW during the course of her degree. After 6 years of working in vet clinics in Sydney and Los Angeles, she was drawn to work in the growing e-commerce sector and developed sales and customer service skills at a top online pet retailer after returning from the US.

Gabriella enjoys managing the team at The Animal Pharmacy, as she feels her work makes a difference to hundreds of pet owners and their beloved pets every day.


Pharmacy Assistant


Pharmacy Assistant

Hi my name is Aley and I work in the packing and box labeling department. I have had previous jobs where packing is my role. I've had many pets in my life but the current ones are a dog, cat, some chickens and fish.


Hi, I'm Jen one of the pharmacy assistants. I have 2 dogs named Titan and Nala and a purrfect cat named Napolean. I have previously worked in the retail/customer service industry and committed to providing the best service to help you and your little fur babies.


Pharmacy Assistant


Pharmacy Assistant

Hello! My name is Rachel. I am a student studying Medical Science & Business at UTS. I am always striving to work hard to assist and inform pet owners about improving the health of their pets. I enjoy working at the Animal Pharmacy knowing that our care and service will improve the quality of life for many animals, regardless of shape or size. In the long run, I hope I can make a strong contribution to the community on a wider scale.


Hi, my name is Adam and I’m one of the newer Pharmacy Assistants. I am originally from the UK and have been in Australia since 2016 – I love it here! I have a strong interest in Science, have had dozens of pets from an early age and have a real knack for problem solving and finding more efficient ways of doing the same job. All of my previous experience is in customer service, which makes this role perfect for me, mixing my love of all things science with my ability for customer service and my desire to go the extra mile.


Pharmacy Assistant


Hi, my name is Riannon and I’m happy to be helping you and your pets at The Animal Pharmacy. I’ve worked across all aspects of retail, so it’s great to be a part of a team where I can use my skills to contribute to the health and wellbeing of animals. I’ll be here most days to assist you with your queries either over the phone or by email.



Thank you for visiting our website. We look forward to serving you and your pets in the future.


Last refrigerated shipping date:
Monday 11th April

Re-commence refrigerated shipping date:
Tuesday 26th April

We are closed:

  • 15th April (Easter Friday)
  • 18th April (Easter Monday)
  • 25th April (Anzac Day)

We recommend taking a stock take of your pet supplies and placing your orders as soon as possible to avoid delays during this time.

Have a great Easter break