About The Animal Pharmacy

Our Mission is to help make treating your pet's medical conditions easier and more affordable.

The Company commenced trading in 2011. Operating as "Petceutics", it was the first online supplier of prescription animal medicines in Australia. Due to increasing demand for veterinary pharmacy services, in 2014 the company established a bricks-and-mortar pharmacy on Sydney's upper north shore. In another first, "The Animal Pharmacy" became the first registered pharmacy in Australia dedicated solely towards improving animal health.

In the same way that your community pharmacist looks after your health, The Animal Pharmacy offers the same range of services relating to your pet’s health. This includes (but is not limited to) dispensing prescription medicines, checking the prescription for errors, monitoring prescribed (and non-prescribed) medicines for potentially harmful interactions, and providing general advice about your pet’s medications.

The Animal Pharmacy employs a veterinarian to provide technical advice to the pharmacy staff and to help ensure the high standard of information that is provided on the website.

The range of animal medicines registered in Australia is constantly evolving. If there is a product you can obtain from your veterinarian that is not listed on our site, let us know and we will almost certainly be able to order it in for you.

Susan Dale
 
Ahmad Reda


Director and Pharmacist

 

Ahmad Reda
Pharmacist in Charge

Susan is a pharmacist and Director of The Animal Pharmacy. With her husband working as a veterinarian, she saw the need for pet owners to be able to choose the supplier of their animal's medicines, in the same way as we are able to do for ourselves. She established The Animal Pharmacy in 2011, and has been working with the company ever since. Susan has a great deal of experience working with veterinary medicines and is more than happy to offer pet healthcare advice.

 

Ahmad is the full-time Pharmacist in Charge at The Animal Pharmacy. Ahmad is passionate about animal health and is excited to be working in a role where he can contribute to the health care of Australian animals. Ahmad is an experienced compounding pharmacist and he looks forward to assisting pet owners and veterinarians with pharmaceutical preparations when an off-the-shelf solution is not available.

     
Gabriella
 
Patrick

Gabriella
Retail Manager

 

Patrick
Pharmacy Assistant

Gabriella has always been passionate about animal health and welfare which began when she rescued abandoned cats and injured wildlife at an early age. She completed a Bachelor of Science (Biology) at the University of Sydney in 2014, whilst obtaining Certificate of Animal Studies and Certificate of Veterinary Nursing at TAFE NSW during the course of her degree. After 6 years of working in vet clinics in Sydney and Los Angeles, she was drawn to work in the growing e-commerce sector and developed sales and customer service skills at a top online pet retailer after returning from the US.

Gabriella enjoys managing the team at The Animal Pharmacy, as she feels her work makes a difference to hundreds of pet owners and their beloved pets every day.

 

My name is Patrick and I'm a new team member working as a pharmacy assistant. I have a strong passion for helping animals as I've completed an honours degree in Animal and Veterinary Bioscience. I have previously worked in customer service roles and will provide the best service I can each time! I love all animals and I have a pet cockatiel who runs the house. My dream is to become a vet or to work within the animal industry to benefit and help animals. In my spare time, I love to keep active, play music and build trampolines.

     
Alessandra
 
Jenelle


Pharmacy Assistant

 


Pharmacy Assistant

Hi my name is Aley and I work in the packing and box labeling department. I have had previous jobs where packing is my role. I've had many pets in my life but the current ones are a dog, cat, some chickens and fish.

 

Hi, I'm Jen one of the pharmacy assistants. I have 2 dogs named Titan and Nala and a purrfect cat named Napolean. I have previously worked in the retail/customer service industry and committed to providing the best service to help you and your little fur babies.

     
Scott
 
Adam


Pharmacy Assistant

 


Pharmacy Assistant

Hi my name is Scott, I am a pharmacy assistant who has two mischevious pets Jag (Cavoodle) and Smudge (Medium hair tabby). I love all animals and will always do my best to ensure they receive the best care! I have had many years in customer service roles, this has been the most rewarding one yet! I hope to make your experience with The Animal Pharmacy absolutely pawsome.

 

Hi, my name is Adam and I’m one of the newer Pharmacy Assistants. I am originally from the UK and have been in Australia since 2016 – I love it here! I have a strong interest in Science, have had dozens of pets from an early age and have a real knack for problem solving and finding more efficient ways of doing the same job. All of my previous experience is in customer service, which makes this role perfect for me, mixing my love of all things science with my ability for customer service and my desire to go the extra mile.

     
Jade
 
Rachel


Pharmacy Assistant

 


Pharmacy Assistant

Hi, I’m jade one of the newest pharmacy assistants. I’ve worked in customer service for the last 6 years and have a strong passion for providing the best customer service possible that all our customers deserve. My current pets include rabbits, guinea pigs, cats, dogs and a blue tongue lizard (called smurfette).

 

Hello! My name is Rachel. I am a student studying Medical Science & Business at UTS. I am always striving to work hard to assist and inform pet owners about improving the health of their pets. I enjoy working at the Animal Pharmacy knowing that our care and service will improve the quality of life for many animals, regardless of shape or size. In the long run, I hope I can make a strong contribution to the community on a wider scale.

     

Thank you for visiting our website. We look forward to serving you and your pets in the future.