About The Animal Pharmacy

Our Mission is to help make treating your pet's medical conditions easier and more affordable.

The Company commenced trading in 2011. Operating as "Petceutics", it was the first online supplier of prescription animal medicines in Australia. Due to increasing demand for veterinary pharmacy services, in 2014 the company established a bricks-and-mortar pharmacy on Sydney's upper north shore. In another first, "The Animal Pharmacy" became the first registered pharmacy in Australia dedicated solely towards improving animal health.

In the same way that your community pharmacist looks after your health, The Animal Pharmacy offers the same range of services relating to your pet’s health. This includes (but is not limited to) dispensing prescription medicines, checking the prescription for errors, monitoring prescribed (and non-prescribed) medicines for potentially harmful interactions, and providing general advice about your pet’s medications.

The Animal Pharmacy employs a veterinarian to provide technical advice to the pharmacy staff and to help ensure the high standard of information that is provided on the website.

The range of animal medicines registered in Australia is constantly evolving. If there is a product you can obtain from your veterinarian that is not listed on our site, let us know and we will almost certainly be able to order it in for you.

Susan Dale
Clare Cheuk

Director and Pharmacist


Clare Cheuk
Pharmacist in Charge

Susan is a pharmacist and Director of The Animal Pharmacy. With her husband working as a veterinarian, she saw the need for pet owners to be able to choose the supplier of their animal's medicines, in the same way as we are able to do for ourselves. She established The Animal Pharmacy in 2011, and has been working with the company ever since. Susan has a great deal of experience working with veterinary medicines and is more than happy to offer pet healthcare advice.


Clare is the full-time Pharmacist in Charge at The Animal Pharmacy. She takes great pride in providing quality advice and offering exceptional service to our customers. Clare is passionate about animal health and is excited to be working in a role where she can contribute to the health care of Australian animals.

Gabriella Manuel
Sabina Dhungana

Retail Manager


Pharmacy Assistant

Gabriella has always been passionate about animal health and welfare which began when she rescued abandoned cats and injured wildlife at an early age. She completed a Bachelor of Science (Biology) at the University of Sydney in 2014, whilst obtaining Certificate of Animal Studies and Certificate of Veterinary Nursing at TAFE NSW during the course of her degree. After 6 years of working in vet clinics in Sydney and Los Angeles, she was drawn to work in the growing e-commerce sector and developed sales and customer service skills at a top online pet retailer after returning from the US.

Gabriella enjoys managing the team at The Animal Pharmacy, as she feels her work makes a difference to hundreds of pet owners and their beloved pets every day.


Sabina is a full time pharmacy assistant at The Animal Pharmacy. She completed her Bachelor in Pharmacy and has worked as a Pharmacist for a pharmaceutical company in her home country of Nepal. After moving to Australia to advance her career, she joined our team as her interest grew in animal health and safety. She aims to provide exceptional service and advice to customers. She is committed to providing safety and excellence in pharmaceutical care for your pets. She strives to ensure that our customers purchase the products most suited to their pet’s particular needs. Whilst she does not currently have any pets, she is hoping to welcome a pet into her home soon. In her spare time, she loves reading, travelling and shopping.

Han Huynh

Pharmacy Assistant


Pharmacy Assistant

Hello, my name is Hannah! I am a new recruit to the Animal Pharmacy as a Pharmacy Assistant. I have a long history in the field of customer service and in animal care, where I believe that the customer always comes first (and your fur babies!). I am a student currently studying a Certificate IV in Companion Animal Services where I am hoping to become a fully qualified dog trainer in the future. My current goal in life is to learn as much as I can in the animal care field and pass that knowledge on to others and teach them of the remarkable things we can do to give our furry friends the love and care they deserve. In my spare time I enjoy eating good food, taking naps, or spending quiet time with my babies Biscuit, my 8yr old MalteseXPom, and Poopie, my 15yr old Pomeranian. Although I still have a lot to learn, I will do my best to give the best possible service and advice to keep both you and your pet happy and healthy.


My name is Patrick and I'm a new team member working as a pharmacy assistant. I have a strong passion for helping animals as I've completed an honours degree in Animal and Veterinary Bioscience. I have previously worked in customer service roles and will provide the best service I can each time! I love all animals and I have a pet cockatiel who runs the house. My dream is to become a vet or to work within the animal industry to benefit and help animals. In my spare time, I love to keep active, play music and build trampolines.

Alessandra Bednorz

Pharmacy Assistant


Pharmacy Assistant

Hi my name is Aley and I work in the packing and box labeling department. I have had previous jobs where packing is my role. I've had many pets in my life but the current ones are a dog, cat, some chickens and fish.


Hi, I'm Jen one of the new pharmacy assistants. I have 2 dogs named Titan and Nala and a purrfect cat named Napolean. I have previously worked in the retail/customer service industry and committed to providing the best service to help you and your little fur babies.


Thank you for visiting our website. We look forward to serving you and your pets in the future.